FAQ
Welcome to the FAQ page of our dental administrative assistant course! Here, we address common questions and queries about our comprehensive training program designed for the Canadian job market to equip you with essential skills for success in dental office administration. Whether you’re curious about course content, certification, or career prospects, find clear answers and valuable insights to support your journey in the dental field. Explore our FAQs to learn more about how we can help you achieve your professional goals.
Is the certificate received at the end of the training recognized by employers?
The certificate issued at the end of the training is recognized and appreciated by employers. The dental training provided by Acadent has an excellent reputation within the dental community. It is carefully structured and validated by rigorous exams which attest the acquired skills and knowledge.
Once you have successfully completed the training, the certificate you receive will be the proof of your mastery of essential dental administrative skills. This document will be a valuable asset to present to future employers, demonstrating your commitment to quality training and your ability to contribute effectively to a successful dental team.
What is the average salary of a qualified dental administrative assistant?
The average salary varies depends on a variety of factors, including geographic location, experience level, dental office type, and other factors related to the dental industry. In general, the salary of a dental administrative assistant is between $25 and $35 per hour. However, it is important to note that this figure can vary significantly.
What dental software do we learn at the end of basic training? Is it common in dental clinics?
You will learn how to use the Dentrix. This software is widely adopted by many dental clinics. It is important to note that the market offers a large variety of dental software, but their basic functionalities are often similar.
Mastering dental software like Dentrix provides a valuable advantage, as many clinics rely on this type of software to manage their daily operations. Additionally, basic proficiency in dental software can make it easier to transition to other software if necessary. Understanding the fundamentals of how dental software works can enable graduates to quickly adapt to other software, enhancing their professional versatility.
What is the experience like when learning to use dental software ?
Learning dental software takes place in two distinct phases: the theoretical part and practical application. After learning the theory, the students have hands-on practice of the the software functions under the careful supervision of a dedicated teacher (by Zoom).
I don’t have a credit card. Is it possible to pay for my course with a debit card or check?
If you do not have a credit card, you have the option of paying for your course by other means of payment such as a debit card or check. To opt for one of these alternative payment methods, please contact us by message and indicate your wish to proceed by Interac transfer or check. For Interac transfers, please use the following email address: info@acadent.ca. We are happy to offer you flexible options to make paying for your course easier.
How does the training take place?
We offer virtual classroom lessons, online or hybrid training. Virtual sessions take place in real time via the Zoom platform, allowing you to interact directly with the teacher and other students. This is a great option for those who enjoy live chat and group discussions. The learning activities are adapted to the online environment. They include video presentations, case studies, live tests, group discusssions and research, etc. Our online training is designed to be both comprehensive and flexible, in order to meet the needs of our students. Enrolment is open at all times, allowing students to begin the program whenever it is most convenient for them.
The average duration of the training is seven weeks, but you may complete it more quickly if you progress at a faster pace. Conversely, if you prefer to spread the training over several months, this is also entirely possible.
The course content is structured into modules that cover all key aspects of dental administration. Each module includes learning resources such as downloadable student manuals, step by step procedures, practical exercises, and quizzes to assess your understanding. Through our online learning platform, you will have immediate access to the course modules as soon as you register. The flexibility of our program allows you to log in and study at the time that suits you best, whether in the morning, evening, or on weekends.
Our team is available to answer your questions and provide ongoing support throughout your learning journey. You may interact directly with instructors through the online platform, by email, or by phone, 7 days a week, from 9:00 a.m. to 9:00 p.m. It is easy to ask questions and receive additional guidance when needed. The hybrid training combines the flexibility of online learning with the interactivity of virtual classes. Students complete their learning online and meet with their instructor once or twice a week by Zoom, for a variable duration depending on their needs. During individual Zoom sessions, students may ask questions, request explanations, or complete tests and exercises with the instructor’s guidance.
How many hours of study per week are necessary ?
To complete the training in seven weeks, it is recommended to spend an average of six to eight hours of study per week. However, it is important to note that study time may vary depending on your personal learning pace, prior experience, and level of familiarity with the concepts covered in the course. Some weeks might require a more intensive investment of time, while others might be lighter. The goal is to give you a realistic estimate so you can plan your schedule accordingly and ensure effective learning throughout the training.
Is seven weeks the fastest I can complete the training ?
Seven weeks is the average completion time, not a minimum requirement. If you choose our online or hybride training, you receive immediate access to the course modules after registration and can progress at your own pace. If you have more availability during weekdays and would like to dedicate additional time to your studies, you are welcome to move through the material more quickly and complete the program in less than seven weeks.
With the fully online option, there is no need to wait for scheduled weekly classes. You can study in the morning, afternoon, evening, or on weekends—whenever it works best for you.
